Privacy Policy

1. Introduction

At CMEUnion, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect several types of information from and about users, including:

• Personal identifiers (name, email address, professional credentials)
• Professional information (specialty, practice location)
• Payment information
• Course progress and completion data
• Usage data (how you interact with our website)
• Device and browser information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Issue CME certificates
• Send administrative information
• Respond to customer service requests
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. For CME certification purposes, we typically retain course completion records for at least 6 years, in accordance with most medical licensing requirements.

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (the "right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us at privacy@cmeunion.com.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cmeunion.com.